Privacy Policy
At KYN By Kinshika, we respect your privacy and are committed to protecting the personal information you share with us while placing an order, making an enquiry, or interacting with us through our website, Instagram, WhatsApp, or any other social media platform.
By placing an order or sharing your details with us, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following information when you place an order, enquire about a product, request customisation, or communicate with our team:
• Full name
• Contact number
• Email address, if provided
• Complete delivery address
• Size, fit preferences, and customisation details
• Payment details or payment confirmation screenshots
• Order details, product preferences, and communication history
• Any additional information shared by you for order processing, alteration, or customisation purposes
How We Use Your Information
Your personal information is used only for order-related and customer service purposes, including:
• Confirming your order
• Sharing official UPI ID, bank transfer, or payment details
• Processing advance payments and COD confirmations
• Creating made-to-order or customised pieces
• Coordinating size, fit, design, and customisation requirements
• Shipping and delivering your order
• Sharing order updates, payment confirmations, and delivery details
• Handling alteration or support requests after delivery
• Maintaining internal order records
We do not use your information for any unauthorised purpose.
Payment Information
For UPI / bank transfer and COD confirmation, payment details may be shared with you by our team through official communication channels.
Customers may be required to share payment confirmation screenshots or transaction references for verification.
We do not ask for sensitive banking details such as OTP, UPI PIN, card PIN, CVV, or net banking passwords. Please do not share such information with anyone.
Sharing of Information
Your information may be shared only when required for order fulfilment, such as with:
• Courier and delivery partners
• Payment verification support, where applicable
• Internal production, customisation, and customer support teams
We do not sell, rent, or trade your personal information to third parties.
Social Media & DM Orders
Orders placed through Instagram, WhatsApp, or any other social media platform are processed based on the details shared by the customer.
Please ensure that all information shared by you, including name, contact number, size, customisation details, and delivery address, is accurate and complete.
KYN By Kinshika will not be responsible for delays caused due to incomplete or incorrect information provided by the customer.
Data Security
We take reasonable steps to protect your personal information from misuse, unauthorised access, loss, or disclosure.
However, please note that no method of online communication, social media messaging, or digital storage is completely secure. Customers are advised to share information only through official KYN By Kinshika communication channels.
Retention of Information
We may retain order-related information for internal records, customer support, payment verification, production history, alteration reference, and legal or business requirements.
Information may be securely deleted or archived when it is no longer required for the purpose for which it was collected.
Customer Rights
You may contact us to request correction or updating of your personal information if any details shared by you are incorrect or incomplete.
For any privacy-related concern, data correction request, or communication preference update, you may reach out to us through our official contact channels.
Marketing Communication
With your consent, we may occasionally send updates regarding new collections, offers, launches, styling suggestions, or brand announcements.
You may choose to opt out of promotional communication at any time by informing our team.
Children’s Privacy
Our products and services are intended for customers who are capable of placing valid orders. If any personal information is shared on behalf of a minor, it must be shared by a parent or legal guardian.
Changes to This Privacy Policy
KYN By Kinshika reserves the right to update or modify this Privacy Policy at any time without prior notice.
Any changes will be effective once published on our website, social media, or official communication channel.
Contact Us
For privacy-related queries, order-related corrections, or customer support, please contact us through our official KYN By Kinshika Instagram page, WhatsApp, email, or website contact details.
KYN By Kinshika
Wear Your Story.
